Professional Experience
Selected roles summarized:
Network Coverage — Systems Engineer & M365 Subject Matter Expert
- Led M365/MDM migrations: tenant-to-tenant (M&A), Commercial → GCC-High, Intune/Autopilot, and JAMF enrollment transitions.
- Rebuilt legacy CRM email automation for GCC-High using Power Automate and migrated outbound mail from SMTP auth to REST/Graph patterns.
- Executed tenant security reviews for financial institutions; delivered prioritized remediation plans and governance improvements.
- Built and deployed SharePoint/Copilot agents aligned to a controlled company knowledge base.
- Developed NetCov's deployment of Microsoft's App Control for Business to clients, replacing prior 3rd‑party tooling.
2W Technologies, Inc. — Modern Work Engineer
- Delivered Modern Work migrations/onboarding across Exchange Online, SharePoint, Teams, Entra ID, Intune, Purview, Defender, and Copilot.
- Implemented baseline + custom tenant configurations for Commercial and GCC/GCC-High with security/compliance foundations.
- Drove Defender XDR Secure Score remediation programs, improving client posture (up to ~87%).
- Led platform transitions from Google Workspace and JAMF to M365; automated deployment with Intune packaging and Autopilot.
- Operationalized identity governance: Conditional Access, MFA enforcement, PIM JIT access, and delivery standards documentation.
King Concrete Design Impressions — Microsoft 365 & Systems Administrator (1099)
- Migrated content to Exchange Online, SharePoint, and OneDrive; retired on-prem file servers.
- Standardized device onboarding with Entra join + Intune and enforced Defender for Endpoint policies.
- Managed Meraki Go firewall/Wi‑Fi and coordinated DNS/domain + website migration activities.
- Automated business intake and routing using Microsoft Forms + Power Automate.
- Maintained Defender XDR posture with ongoing Secure Score remediation (~85%).
Maven, LLC — Sr. Systems Administrator, Modern Work & CRM
- Led divestiture tenant migration (120 of 1500 users), ensuring clean separation and continuity.
- Owned Dynamics 365 ATS/Sales CRM implementation: forecasting reporting, schema/form updates, automation, and API integrations.
- Built scalable onboarding with SharePoint + Power Apps + Power Automate (approvals, provisioning, licensing, comms).
- Delivered new HQ IT rollout (dual ISP, Meraki, Ubiquiti, printing) and standardized workstation deployments.
- Integrated M365 with Jira and deployed Intune MDM across Windows, macOS, iOS, and Android.
Avon Contract Automation — Microsoft 365 Administrator (Contract)
- Delivered M365 tenant setup and administration for a HIPAA-aligned legal/medical startup.
- Hardened Exchange, SharePoint, OneDrive, and Teams; enabled secure SSO with Entra ID.
- Integrated NetDocuments and automated compliance workflows with controlled access controls.
- Produced IT Glue knowledge base and operational documentation for long-term support.
Cloud Cover, LLC — Consultant & Systems Engineer (Level 3 Support)
- Owned end-to-end Microsoft 365 projects: migrations, Exchange cutovers, and tenant separations.
- Delivered secure hybrid transitions using native + third-party tools (e.g., BitTitan) with MFA and Defender protections.
- Implemented and supported SIEM monitoring (Perch/ConnectWise) for proactive detection.
- Administered Synology iSCSI/NAS and Veeam backup/replication to improve resilience.
- Supported multi-vendor networks and deployed Star2Star hybrid VoIP solutions.
InfoGuard, LLC (Merged with Cloud Cover in 2018) — Senior Consultant & Systems Engineer
- Delivered full-lifecycle IT consulting for SMB environments (2–150 seats) across multi-site deployments.
- Architected Microsoft Online/O365 migrations, SSO/AD projects, and security improvements.
- Designed and deployed firewalls, servers, wireless, and endpoint standards; provided ongoing managed support.